1. The Information We Collect
1.1 Personal data, such as first and last names;
1.2 Contact information, such as office location, phone number, and e - mail address;
1.3 Data of device or tool and technical data, such as IP address, MAC address, Cookie ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website; and
1.4 Other information, such as website usage, and any other information that is subject to the definition of the personal data under the Personal Data Protection Act of 2019 (hereinafter referred to as the “PDPA”).
2. Use of the Personal Data
2.1 The Company will conduct the Data Processing of your Personal Data as necessary and as permitted by PDPA only for any or all of the following circumstances:
When the Company needs to contact you for offering the service or providing information or marketing communications;
When the Company needs to perform the contract with you or take steps to enter into a contract at your request;
When it is necessary for the Company’s legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, such as to use data analytics to improve our website; and
When the Company needs to comply with a legal or regulatory obligation.
2.2 The Company may have to transfer or share your Personal Data with the parties set out below for the purposes set out in the above paragraph:
Parent company, subsidiary, group company or affiliated company of the Company (hereinafter referred to as the “Osaka Gas Group”) acting as joint controllers or processors who provide IT and system administration services;
Service providers such as cloud computing service providers to provide cloud storage services and marketing platforms and providers of analytics services relating to users’ behavior, in order to tailor the service;
Regulators and governmental authorities;
2.3 The Company hereby certifies that your Personal Data collected by the Company will not be disclosed to other third parties without obtaining your permission.
3. Cross-border transfer of the Personal Data
The Company may send or transfer the Personal Data to Japan where the Osaka Gas Group is located or to any other destination outside Thailand. However, in some cases, the personal data protection standard in the destination country may not be adequate as required by the authority under the PDPA.
5. Cookies Policy
5.1 What are “Cookies”?
Cookies are small files which are saved on your computer device and/or communication devices used for accessing the website such as notebooks, tablets, or smartphones through a web browser to record website access information such as dates and times, clicked links, visited pages, and setting conditions. Cookies do not cause any damage to your computer or communication device.
5.2 How the Company uses “Cookies”?
Cookies are used by the Company to keep track of your visits to the website and make it easier for the Company to remember your preferences. This information will be used to develop the Company's website to better fit your requirements and facilitate the browsing experience.
Types of cookies that may be used through this website.
- Essential Cookies
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
- Enable Marketing Cookies
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
- Enable Functional Cookies
These cookies collect data to remember choices users make to improve and give a more personalised experience.
- Enable Analytics Cookies
These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.
In some cases, the Company will enlist the services of third parties, which may require the use of an Internet Protocol Address (IP address) and cookies for statistical purposes, as well as the connection and processing of data for marketing purposes.
5.3 How to Manage Cookie Setting
• Setting cookies in Chrome
• Setting cookies in Internet Explorer
• Setting cookies in Firefox
You can find more information about how to delete and manage cookies in your browser at https://www.aboutcookies.org/how-to-manage-and-delete-cookies.
6. Personal Data Retention
The Company will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, but days. Certain cookies may expire once the browsers is closed. After the expiration of such retention term, the Company will delete or anonymize the Personal Data promptly. The Personal Data may be retained for longer period if the Company is legally obliged to do so, or if retention is necessary to establish, exercise or defend legal claims.
7. Third-Party Links
8. Your Rights
You have the following rights pursuant to the provisions of the PDPA subject to the limitations and conditions under PDPA:
8.1 Right to withdraw consent
You have the right to withdraw consent for the Data Processing of the Personal Data by the Company at any time during the period of collection and retention of such Personal Data except where the withdrawal is restricted by law or a contract which gives benefits to you.
8.2 Right to access
You have the right to request for the access and copy of the Personal Data which are under the control of the Company. Also, if the Personal Data has been collected without your consent, you have the right to request for the disclosure of the acquisition of such Personal Data. However, any of the above-mentioned request may be refused if it is permitted under the law or court order or the exercise of such right may cause damage to rights and freedom of other persons.
8.3 Right to request the portability
You have the right (i) to request that the Company transfers the Personal Data to other data controller if it can be done by the automatic means or (ii) to request for the Personal Data in such formats that the Company sends or transfers to other data controller unless it is impossible to do so due to technical circumstances.
8.4 Right to object
You have the right to object the Data Processing of the Personal Data by the Company under certain circumstances as prescribed in the PDPA.
8.5 Right to request the erasure, destruction and anonymization
You have the right to request the Company to erase, destruct, and anonymize the Personal Data under certain circumstances as prescribed in the PDPA.
8.6 Right to request the suspension of use
You have the right to request that the Company suspends the use of the Personal Data under certain circumstances as prescribed in the PDPA.
8.7 Right to request the update
You have the right to request the Company to ensure the Personal Data remains accurate, up-to-date, complete and not misleading.
8.8 Right to lodge the complaint
You have the right to lodge the complaint to the relevant official authority under the PDPA of the violation of the PDPA by the Company and the employees or sub-contractors thereof.
9. How to Contact Us